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Privacy Policy

Effective Date: March 26, 2026 | Last Updated: March 29, 2026

Tawid App (“we”, “our”, “us”) respects your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our mobile app and services.

1. Information We Collect

We may collect:

  • Personal Information: Name, email address, phone number, payment information
  • Usage Information: App activity, boat bookings, location data for route optimization
  • Device Information: Device type, OS version, unique device IDs

2. How We Use Your Information

We use your data to:

  • Provide and improve our services
  • Process payments and bookings
  • Communicate updates, promotions, or support
  • Comply with legal obligations

3. Sharing of Information

We do not sell your data. We may share information with:

  • Payment gateway (PayMongo): to securely process all payments and transactions within the app
  • Service providers for app functionality (e.g., cloud hosting, analytics)
  • Legal authorities if required by law

4. Data Security

We implement reasonable security measures to protect your data, including encryption and secure storage. However, no method is 100% secure.

5. Your Rights

You may:

  • Access, correct, or delete your personal information
  • Opt-out of promotional emails

Contact us at tawidapp@gmail.com for requests.

6. Changes to Privacy Policy

We may update this policy. Changes will be posted in the app and website with the revised date.

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First digital platform for municipal ports. Real-time schedules, travel alerts, and cashless booking.

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